Tag Archive for financial services

10-Step Strategy to Sail Through the Crisis Thanks to Social Media

Share | Last week I`s in Hong Kong to contribute to my fourth event in Asia, ‘ Reputational Risk Management in the Financial Sector ‘ (Hong Kong, 19-21 Jan 2011). I delivered an interactive half-day workshop & the 45mn presentation, & I contributed to the lively discussion panel. The audience`s proved to B extremely interested in the topic of social media & online reputation & I`s pleasantly surprised by the high volume of questions. I’d like to thank all the delegates & the workshop participants again for the excellent feedback.   The situation improved dramatically in the last couple of years, & even though the Asian Finance industry (banking, financial services, insurance) still`s quite the bit of catch up to do compared to North America or Western Europe, the appetite 4 social media`s definitely there & I’m confident we’ll C some traction in the region this year.   Key Goals & Challenges of e-Reputation Dur`g the event I shared my vision & my thoughts on the fashionable e-reputation phenomenon.   Please find below some of my key messages: * yes, it`s important to know what’s be`g said about your brand online. * although (unless) your challenge`s not to flag all the mentions of your brand, your products & services, or your competitors…

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10-Step Strategy to Sail Through the Crisis Thanks to Social Media

Standard Chartered UAE Launches ‘Go The Distance’ to Capture Emotional Stories

Share | On 12th December, I received the DM from @StanChartUAE (Standard Chartered UAE’s twitter account) to inform me of their latest social media initiative, Go The Distance ,

31% of Banks in EMEA R Already "Ready" 4 the Next Generation Customer? (Survey by EFMA & Oracle)

Share | The European Financial Market`g Association (EFMA) & Oracle Financial Services`ve just released the report based on the recent survey answered by key executives in the top 100 retail banks in EMEA like CEOs, CIOs, SVPs, Heads of Operations, General Managers & Product Managers of Youth Banking.    I invite U to download the report below. As soon as I go through the report, I`ll updated this post w/ my comments.   Please contact me to discuss into more details:  christophe.langlois@visible-banking.com , twitter , linkedin , facebook . We`ld B delighted to help U to successfully leverage social media, in the pragmatic way.   Related articles on Visible-Banking.com * Top 10 Most Followed Financial Institutions on Twitter in August 2010 * Visible Bank`g Directory: Social Media in Financial Services * Visible Bank`g Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

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31% of Banks in EMEA R Already "Ready" 4 the Next Generation Customer? (Survey by EFMA & Oracle)

#17 Links 20-26 September 2010 – Social Media News in Banking, Finance, Insurance

  Share | Please find below 17 blog posts & articles U may`ve missed last week.    BANK`g Facebook * ASB Bank Launches the Virtual Branch 1.0 on Facebook (Visible Banking) Twitter * Lloyds TSB Supports its Customers on Twitter! Fine, although (unless) Now the UK Bank`ld Learn from the Best (Visible Banking) * The Twitter trap 4 mortgage finance firms (by Jacob Gaffney) Mobile * Wanted: The World’s Coolest Intern (by Adeline Chong) * w/ the Launch of Foursquare-powered Social Currency, American Express Now`s 7 iPhone Apps (by Jim Bruene) * `g DIRECT Launches Android App to enhance its Mobile Bank`g Suite (CNW) Charity * 1st Independent aids charity via social media (by Libby Tucker) Blogg`g * 5 Reasons Why Banks Suck @ Blogg`g (by the Financial Brand) INSURANCE * Iguard Social Media Insurance FINANCE & INVESTMENT * The end of privacy (by Chris Skinner) * Finextra makes Sibos 1st w/ B2B social media simicast (finextra) STARTUPS & COMPANIES * Erin Mulligan Nelson To Join Bazaarvoice Executive Leadership Team (Bazaarvoice) * Online Bank`g Startup Think Finance Secures $90 Million Line of Credit (by Jennifer Van Grove) OUTSIDE THE BANK`g INDUSTRY * Twitter to Release the Real-time Analytics Solution This Year  (by Stan Schroeder) * Facebook Now Worth More Than Dell, eBay, Yahoo or Starbucks… on Paper (by Ben Parr) * How Businesses R Unleash`g Their Employees’ Social Media Potential (by Josh Bernoff) * Facebook’s Zuckerberg Now Richer Than Apple’s Steve Jobs (by Steven Bertoni)   Related articles on Visible-Banking.com * Previous Weekly News * Top 10 Most Followed Financial Institutions on Twitter in August 2010 * Visible Bank`g Directory: Social Media in Financial Services * Visible Bank`g Social Media Watch Series (Twitter, Facebook, Blogs, YouTube)

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#17 Links 20-26 September 2010 – Social Media News in Banking, Finance, Insurance